Getting Virtual Communication Right

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Virtual communication lets us communicate with people all across the globe in many ways. Videoconferencing tools including chats, voice calls and online meetings are all possible. These tools assist teams to stay connected, exchange information quickly and increase collaboration. These tools let organizations reach a global audience and extend their reach.

When working remotely, it’s vital to make sure you have a well-documented and established procedure for communicating with your team. It should include topics like when and how to schedule meetings, the expected response times, and the proper method to escalate urgent concerns.

A planned process will ensure that everyone is on the same page in regards to timelines, progress on the project, and any other important updates. Meetings also create an environment of unity which can help create a positive working environment.

Getting Virtual Communication Right

It is possible to have miscommunication when communicating in a virtual workplace, particularly since certain forms of digital communication lack non-verbal cues. For example, text messaging and instant messaging do not provide a clear understanding of tone and intention. It is easy to miss an indication that comments are sarcastic or take on a meaning that seems innocent.

Group chats and meetings do not permit the use of hand gestures. Hand gestures can be an essential part of communication. For instance, a thumb up could indicate approval, or a raised hand may signify asking a question. It is crucial to utilize tools that support a broad range of communication so that employees can select the one that is most suitable for their needs.

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